FLAGSTAFF, Ariz – New rates and fees for potable water, wastewater, and reclaimed water services will take effect Sunday, Sept. 1, 2024 for Flagstaff City customers. The rates will increase over a five-year period to adequately fund water infrastructure projects, operations, maintenance, and debt repayment contained in the five-year capital improvement program for Flagstaff Water Services.
The new water, sewer, and reclaimed water rates were passed by the Flagstaff City Council through the adoption of a resolution and ordinance in July, following a year-long rate study and cost-of-service analysis. While the Flagstaff City Council prioritized minimizing the cost impact to customers, revenue stability was also an objective.. A monthly wastewater base charge has been added to help achieve this objective. Data and information supporting the new rates can be found on the resources page of cleanwaterflagstaff.com.
Customers can forecast upcoming payments for their household or business using the water rates calculator at cleanwaterflagstaff.com/rate-calculator. Customers experiencing a financial hardship may visit flagstaff.az.gov/4590/Payment-Assistance for available options.
For additional information, go to www.cleanwaterflagstaff.com. Questions can be directed to the City’s customer service line, (928) 213-2231.